Testimonials
Our Happy Clients
Our team of dedicated and experienced caregivers is committed to providing the highest level of care possible, which is why our home care clients are always satisfied and happy with the services we provide.
"We are so pleased with the attention given by JP and Lady..."
We have just begun our work with Astor. This is literally the first day! We are so pleased with the attention given by JP and Lady in the intake interviews and in the preparation for our placement with an aide. We think that Ian will be a great partner with me and my husband as we navigate this new stage in our lives. Thank you JP, Lady and Ian
New York, New York
"Astor Health is Beyond, way beyond, expectations..."
My experience with Astor Health is Beyond, way beyond, expectations. Fast communications with the Director of Operations. Selection of caretakers is excellent and they are well trained. Everything they promise to do is done promptly and efficiently. My wife has a fractured hip and several other medical issues all of which have been handled in a manner that exceeds 5,stars by a wide margin.
New York, New York
"...very pleased with their compassion, efficiency and all around quality of care..."
Astor Health has been helping me take care of my husband for almost a year now. I have been very pleased with their compassion, efficiency and all around quality of care. Our primary aide is a gem and JP and his staff seamlessly handle any emergencies that come up.
Warren, New Jersey
"I see them being as the major health provider in the area and like the cream where people go to who want the best."
Jane T.
New York, New York
"There just aren’t enough words that capture how strongly positive I feel about the agency and everybody I have encountered with them."
Barbara G.
Manhattan, New York
"It is such a relief to know that he is in such good care. It has put my mind at such ease that I can live 2 1/2 hours away and just know that he’s in terrific hands."
James D.
West Hartford, Connecticut
"My experience has been exceptional. They are always so dependable and professional. They’re always there when I need them which is made my life so much easier."
Pam M.
Hamptons, New York
"He had an anoxic brain injury at birth he’s intellectually disabled but he’s also suffering from autism right from the beginning. I’ve seen his ability to calm down now that he’s got such a consistent loving group of high-quality caregivers."
Kris L.
Westchester, Pennsylvania
"Astor Health has just made it so easy for my family. It was such a difficult decision to get to this place and now we wonder why we didn't do it before."
Bethany O.
Miami, FL
"It was a hundred percent positive. They couldn’t have been nicer, they couldn’t have been more helpful. They did everything. They were wonderful."
Katherine G.
New York, New York
"We enthusiastically recommend Astor Health!"
We’ve been extremely pleased with our experience from the initial interview, and with the placement of the perfect aid for our needs. She is very bright, caring, and happy to participate in all ways to help assist. We enthusiastically recommend Astor Health!
Miami, Florida
"Astor Health is Beyond, way beyond, expectations..."
My experience with Astor Health is Beyond, way beyond, expectations. Fast communications with the Director of Operations. Selection of caretakers is excellent and they are well trained. Everything they promise to do is done promptly and efficiently. My wife has a fractured hip and several other medical issues all of which have been handled in a manner that exceeds 5,stars by a wide margin.
New York, New York
"They gave us peace and reassurance during a very difficult time"
It was a pleasure to work with JP and Lady and their entire team. They were all incredibly helpful, knowledgeable, professional, and caring in helping my mother recover from her cancer surgery. They listened to her needs and made sure to communicate with me on a daily basis. We reached out to them for a second time on very short notice and they were immediately there for us. I can't recommend them highly enough. They gave us peace and reassurance during a very difficult time.
New York, New York
"JP came to the rescue by providing exceptional care and dedication"
In a difficult time for our family - all while covid was beginning and the world didn't know what to make of it - JP came to the rescue by providing exceptional care and dedication during this very stressful time.
New York, New York
"Astor Health were incredibly helpful and loving"
For the last month of my father's life, all of the fine gentlemen at Astor Health were incredibly helpful and loving as they dealt with him and all of us. I cannot recommend these kind people highly enough.
New York, New York
"I highly recommend Astor for senior care."
Astor Health to our rescue. When my husband was released from the hospital I was put in touch with Astor. Within hours they evaluated him and introduced us to Rafael, who has been his aide ever since. The owners and staff are very empathetic, caring people and go out of their way to solve problems. I highly recommend Astor for senior care.
New York, New York
"They treated my parents with kindness and dignity"
My family was very fortunate to have Lady and JP and their team helping my parents. They treated my parents with kindness and dignity and it made my parents' last years much more comfortable and enjoyable. I highly recommend Astor Health's care for the elderly.
New York, New York
"They gave us such peace of mind. Thank you!"
JP and Astor Health provided in-home care for my mother after a serious operation. They were game changers for us. Two young women alternated coming in for 8 hours a day and took care of my mother and watched over her and my elderly father for a number of weeks until she was back on her feet again. We could not have done this without them. They gave us such peace of mind. Thank you!
Washington
"Astor is respectful of the client, the client's family members, and their own staff"
Astor Health is amazing. When my aunt from NYC recommended them to us for my 91 year old father (from a recommendation from a friend), their agency seemed a lot more comprehensive and full service than any other agency we had heard about or used to that point. Even though Astor did not yet have a presence in the Hartford area where my Dad lives, we trusted their model and assurances that they could "make it happen," and they were right! The agency is truly full service. JP and Lady make you feel like you are their only client. They are very hands on in a supportive way, great problem solvers, and people who care a lot about the "goodness of fit" between the aides and the clients/families. They were so different than other agencies, from the hiring process to how often they check in about all the little details around my Dad's care, including having a nurse on call which is amazing. As for hiring the aides, we are given the unique opportunity to meet/interview candidates ahead on Zoom where they were already extensively vetted for skills and personality matches, and the aides know the first few days on the job are a "trial" for everyone to make sure it's a good fit. When our dad had a fall recently and needed more care, Astor was the first call I made in the ER so they could get the wheels in motion and help us decide whether he could return home with their support or whether he would need to go to a rehab facility. They sprung into action and were able to produce two aides for each shift temporarily so he could safely remain at home. Astor is respectful of the client, the client's family members, and their own staff. I am truly grateful for their enormous role in our family's life at this critical time.
West Hartford, Connecticut
Why Astor Health?
Astor Health is dedicated to providing personalized, high-quality care tailored to meet the unique needs of each client we serve. We understand that every individual is different, which is why we take the time to get to know our clients and their families, so we can provide the best care possible.